Privacy Policy
Last updated: June 5, 2026This Privacy Policy describes how willowverna collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly when you visit our website and explore information about bog boardwalk exploration experiences in Ķemeri Great Marsh.
Information We Collect
We collect information in several ways to provide you with a better experience. When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, and the pages you visit. This data helps us understand how our site is used and identify any technical issues.
If you contact us through our contact forms or email, we collect the information you provide, including your name, email address, phone number, and any messages or inquiries you send. We use this information solely to respond to your questions and provide assistance regarding bog boardwalk walks and exploration packages.
We also use cookies and similar technologies to enhance your browsing experience. These tools help us remember your preferences, analyze site performance, and provide relevant content tailored to your interests in marsh exploration activities.
How We Use Your Information
We use the information we collect for several important purposes. Your data helps us improve our website's functionality, design, and content based on how visitors interact with our platform. We analyze usage patterns to identify which sections are most valuable to you and ensure our information about observation tower walks and marsh exploration is presented effectively.
We use contact information exclusively to respond to your inquiries, provide information about our services, and send you relevant updates if you've requested them. We never sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or to fulfill our service obligations.
Your information also helps us maintain website security and prevent fraudulent activities. We continuously monitor our systems to ensure your data remains protected from unauthorized access.
Your Rights and Choices
You have fundamental rights regarding your personal information. You can request access to any data we hold about you, ask us to correct inaccurate information, or request deletion of your data in most circumstances. To exercise these rights, please contact us using the information provided below.
You can control cookie settings through your browser preferences and opt out of non-essential cookies at any time. Please note that disabling certain cookies may affect your browsing experience and our ability to personalize content for you. You may also unsubscribe from our communications by clicking the unsubscribe link in any email we send or by contacting us directly.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Essential cookies are necessary for website functionality and security, while analytical cookies help us understand visitor behavior and improve our services. Preference cookies remember your choices, such as language and region settings.
Third-party services may place cookies on your device to provide analytics, advertising, or other features. You have the right to refuse non-essential cookies, and we provide clear options for managing your cookie preferences. Our separate Cookie Policy provides detailed information about each cookie we use and how you can manage them.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption protocols, secure servers, and regular security audits to safeguard your data.
While we strive to maintain the highest security standards, no system is completely risk-free. We encourage you to use strong passwords and protect your account credentials. If you suspect unauthorized access to your information, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact information is typically retained for the duration of our correspondence and for a reasonable period afterward to address follow-up questions. Analytical data and cookies are retained according to their specific purposes and your privacy preferences.
If you request deletion of your information, we will remove it from our active systems within a reasonable timeframe, except where we are required to retain it by law or for legitimate business purposes.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information and what choices you have available.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: support@willowverna.co
Phone: +371 67 123 847
Address: Kronvalda Boulevard 5, Riga, LV-1010, Latvia
We will respond to your inquiry within 14 business days. We value your feedback and are committed to addressing your privacy concerns promptly and professionally.